From first call to on the line in about a week.
One conversation, one script you approve, one finished production loaded onto your phone system. You'll spend less than an hour on it. We'll spend the week.
Six steps. Nothing is recorded until you say so.
Who does what, at every stepA conversation about your callers.
A short call with a producer about your business, who phones you, what they wait for, and what you want the hold to do — reduce hang-ups, book more appointments, or sell the service nobody knows you offer.
- Who calls you most, and why?
- What do they usually wait for?
- What don't they know you offer?
- What changes season to season?
A custom script, in your inbox.
We write the messages and email the draft for your review. Not a template with your name dropped in — a script built from the call, in your voice, about your services.
You edit and approve.
Change a word, a price, a phone number, a whole message. Nothing goes to the booth until you've signed off on every line.
Thanks for calling. Someone will be right with you. While you wait — did you know we also offer evening appointments Saturday morning appointments? Just ask when we pick up.
Voice, music, and a mix.
Your chosen voice talent records the approved script. We lay it over a licensed music bed from seventeen genres and mix it in our studio.
Loaded onto your phone system.
Delivered in the format your system needs and loaded for you — cloud service, on-premise PBX, or a dedicated on-hold player.
Updates on a schedule.
Seasons change, promotions end, holidays come around. Scheduled updates keep the message as current as your business — on the cadence you choose.
Three things. None of them technical.
Most of our clients are office managers with a phone in one hand. The process is built for that.
“Easy to work with, and they gave us real options for how our restaurant's phones should sound.”