Wayne Akers Ford
Automotive / Insurance
0:000:30
Routes service callers to online scheduling and mentions the parts counter most callers never knew existed.
Dealer market · Jacksonville, Florida
On-hold messaging for Jacksonville businesses.
The largest city in the state and one of its busiest hold queues. Scripts, voices and music produced three hours south in Jupiter, installed and supported by a dealer on the First Coast.
Your local dealer
First Coast Telecom
Authorized On-Hold Technologies dealer for First Coast. Local install and phone-system support; scripts, voices and mixing from our Jupiter, Florida studio.
ServingSt. Augustine, Orange Park, Ponte Vedra Beach & more
TurnaroundScript in 3 business days, finished audio in 7
Jacksonville, FloridaFirst Coast · Installed locally, produced in Jupiter, Florida
In Jacksonville
Everything the studio makes, installed by someone who can drive over.
Same writers, same voices, same music library as every On-Hold Technologies client. The difference in Jacksonville is a dealer who knows your phone system and your parish or county.
Every Jacksonville program is mixed in the Jupiter, Florida studio.
01On-Hold MessagingCustom script, professional voice, licensed music — loaded onto your Jacksonville phone system by the dealer.Details →02Auto Attendant & IVRGreetings and menus recorded by the same voice as your hold message, so callers hear one company.Details →03Queue MarketingPosition and wait announcements for First Coast call centers, with messages that sell in between.Details →04Overhead & In-Store AudioStorecasting and PA announcements for showrooms, clinics and retail floors across First Coast.Details →05Voiceover & ProductionRadio spots and video narration in the voice your callers already know.Details →
Hear it
What Jacksonville callers should hear.
Listen
Family Orthodontics
Healthcare / Medical
0:000:34
Answers the "do you take my insurance?" call before it reaches the front desk, then introduces early-treatment consults.
County Auto
Automotive / Insurance
0:000:28
Local voice, local music bed — sounds like the neighborhood shop it is.
Areas served
Jacksonville and the First Coast.
St. AugustineOrange ParkPonte Vedra BeachJacksonville BeachFernandina BeachFleming IslandMiddleburg
Outside these areas? Every service ships as a file loaded remotely to your phone system — call the studio directly.
Yes. Your Jacksonville dealer handles the format and the loading for every major system — on-premise, hosted or VoIP. If they installed the phones, they can install the message.
Either. Script and audio changes go to the studio; anything on the phone side goes to the dealer. Both answer a phone with a person.
A first script in three business days, finished audio in seven, loaded the same day it's approved.
You choose. Our roster includes regional reads for Florida as well as neutral network voices. Hear them all on the Voices page.
Hear what your hold sounds like today. Then hear ours.
Send us your main number. We'll call it, listen to the hold, and send back a short scripted sample voiced for Jacksonville. No charge.